In our port we provide various services for incoming an outgoing ships.
To assist large vessels in the seaport of Den Helder during mooring and departure of linesmen services are offered in the Port of Den Helder. This is not obligatory. Linesmen services can be obtained via the Port Controll of Den Helder 24 hours a day (phone: +31 (0)223 685 232).
In order to provide tailor made services, assistance must be requested three hours before arrival and/or departure of a vessel.
The 'Table of Charges' provides information about the charges within our harbour, please click on the relevant document under "Port Dues" at the bottom of this page.
Prevention of Pollution from Ships Act
Under this directive, ports in the European member states are required
to draw up a Port Waste Plan for their region. The directive is legally
defined in the Prevention of Pollution from Ships Act (Wet Voorkoming
Verontreiniging door Schepen, or WVVS) in the Netherlands. In the Port
of Den Helder the following Port Waste (Prevention) plan is applicable:
Port Waste Plan Port of Den Helder (HAP)
The Port Waste Plan describes the organization, processes,
notifications, financial settlement and measures that are required in
the Port of Den Helder. The plan requires every vessel to deposit
their ship-generated waste and cargo residues to a port reception
facility. Port of Den Helder offers facilities for depositing any type
Financial settlement of waste disposal
According to the EU, every vessel must contribute financially to the
collection, transport and processing of ship-generated waste. That is
why all vessels must pay a levy, even if they are not disposing waste.
This will reduce the economic incentive of discharging waste at sea. After paying, every vessel will have the right to dispose of their
ship-generated waste. The paid amount is used on behalf of processing
waste on shore.
Please download your relevant documents below:
In the Port of Den Helder we have very large buffer installations on the Paleis- and Nieuwediepkade which are able to fill the ships with drinking water at a very high filling speed of 150m3/h. This means an average ship containing 200m3 drinking water storage is filled within 2 hours. In other ports it will probably take you longer! In total more than 300.000m³ of drinking water is supplied through our systems each year.
Our is supplied with Hadex which is a form of chlorine that improves shelf life in tanks on board the ships and offshore platforms. We also carry out extra UV filtering on the water, improving the water quality.
We rent out our installations to ISD, who supply the drinking water to the ships. You can go to their website below to see the current drinking water rates.
The filling points along Het Nieuwe Diep south (quays 43 to 55) and the Nijverheidskade have much smaller capacity and no Hadex addition. Fisheries often use this, where Hadex is undesirable because of the ice for preserving their fish.
Port and quay charges are levied and collected for entering/mooring on/at quays under the management at Port of Den Helder. All our quays are ISPS-certified and charged as such. Linesmen services for mooring and unmooring ships are optional.
The exact rates are stated in the 'table of charges'. It is important to take notice of the 'General Terms and Conditions Port and Quay Dues'.
In the event of any conflict or inconsistency between the English texts and the Dutch texts the Dutch texts shall prevail.
Please download your relevant document(s) below
Harbour service NV Port of Den Helder
Het Nieuwe Diep 33
1781 AD Den Helder
T +31 (0)223 61 39 55 or +31 (0)6 53 78 15 97
National Port Coordination Center
1781 AC Den Helder
T +31 (0)889 56 12 42
P.O. Box 10.000
1780 CA Den Helder
T +31 (0)223 54 23 00
ALARM +31 (0)900 01 11
National Police Unit North-West Netherlands
1784 MR Den Helder
M +31 (0)6 52 30 19 91
Nederlands Loodswezen BV
T: +31 (0)255 56 45 00
Royal Military Police
1784 MR Den Helder
T +31 (0)223 65 72 15 (seaport crossing point)
T +31 (0)800 05 43